A Guide to Refilling

Fill, Use & Refill Again!

Welcome to Replenish Refillery & Zero Waste Store in beautiful Summerland, BC! Whether you’re new to the refillery concept or a seasoned pro, we’re here to make your eco-friendly shopping experience as smooth as possible. Here's how you can get started:

Step-by-Step Guide to Refilling

1. Bring Your Container:

• Any container will do – even plastic! You can also purchase one of ours or choose from our selection of free, donated jars.

2. Weigh Your Container:

• Use the chalk pen provided to write the weight on your empty container.

3. Fill Up:

• Choose from our bulk eco-friendly products including House & Home, Bath & Body, Hair & Skin Care, Baby & Kids, and Pet Care items. We offer both liquids and dry goods, such as laundry soda.

• We can even fill for you while you browse.

4. Note the Product Code:

• Write down the product code number #__ so we can identify your refill.

5. Check Out:

• Bring your filled containers to the counter. We’ll weigh them again and handle the calculations.

6. Refill Again:

• Once you’ve used up your products, bring the empty or partially filled container back for a refill at your convenience.

Short on Time?

• Drop off your containers and a list of what you need. We’ll fill them for you while you go about your day.

Understanding the Refillery Concept

Refilling is more than just a shopping method; it’s a lifestyle choice aimed at reducing single-use plastics and minimizing packaging waste. Our products are good for you, your family, and our planet. Here’s why we’re special:

• Local First: We prioritize local products from the Okanagan and BC, then extend to the rest of Canada and the U.S. Occasionally, we stock ethically-sourced items from other countries.

• Sustainable Products: As well as refills, we have a comprehensive range of sustainable products, including eco-friendly gifts and gift baskets. While we don’t offer refills online yet (other than for pick-up) our website features a treasure-trove of sustainable brands.

• Community Hub: If you live in or around Summerland, you can attend our workshops and events that relate to the environment and sustainability. You are welcome to join us in making a positive impact on our community and the environment.

If toxin-free, septic safe, and sustainable products are important to you, a refillery such as ours will be the perfect place for you to start your low waste journey. We hope that this guide to refilling has been helpful!

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